Home Today This Buyer Service Supervisor is Hiring 3,000 Distant Reps Throughout the U.S.

This Buyer Service Supervisor is Hiring 3,000 Distant Reps Throughout the U.S.


World customer support supervisor Sitel is on a hiring spree, and it’s providing up 1000’s of on-site and distant positions in North America.

The corporate plans to fill 6,000 customer-service jobs by the top of the 12 months. The openings can be found within the U.S. and Canada.

“Roughly half of the positions we’re hiring for are distant,” stated Samantha Johnatakis, a senior expertise acquisition supervisor at Sitel, in an e-mail.

The corporate hires remotely throughout 41 states. California, Connecticut, Maine, Massachusetts, New Hampshire, New York, Oregon, Rhode Island and Washington are excluded, Johntakis stated.

For on-site positions at contact facilities, Sitel is recruiting in these metro areas: Augusta, Georgia; Fishers, Indiana; Knoxville, Tennessee; Las Vegas, Nevada; Spartanburg, South Carolina; Pompano, Florida; and St. Catharines, Ontario, Canada, in response to an organization hiring announcement.

Sitel Hiring Spree: Jobs and Necessities

Sitel’s present openings are customer-service associated. Listings within the firm’s job board point out two positions are the first focus of the hiring initiative: customer support representatives and insurance coverage gross sales brokers.

A mixture of full-time, part-time and non permanent positions are instantly out there.

As a customer-service rep, you’ll assist prospects of third-party corporations through cellphone, e-mail, dwell chat and social media. It’s possible you’ll be fielding questions on behalf of main manufacturers, equivalent to Airbnb, Toms or Michelin for instance.

As for the insurance coverage agent place, you’ll be tasked with promoting dwelling, auto or renters insurance coverage and helping present enrollees with questions associated to their insurance policies. You received’t want an insurance coverage license on the time of your utility, however you’ll need to cross the suitable exams and earn a license throughout the course of your employment.

Each jobs are entry-level, although some expertise is most popular. You’ll have to be at the least 18 and have a highschool diploma or GED to qualify.

Professional Tip

To use, use Sitel’s online job board and choose Canada or the U.S. to search out openings close to you.

Primarily based on a whole lot of self-reported wages on Glassdoor, these positions at Sitel sometimes pay between $10 and $15 an hour — with insurance coverage brokers on the upper finish.

Work-from-home positions at Sitel have specific home-office requirements, together with:

  • A PC or desktop with Home windows 10 and antivirus software program.
  • A separate 19-inch monitor for a dual-screen setup.
  • Excessive-speed, hard-wired web connection of at the least 3 Mbps obtain pace and 1.5 Mbps add pace.

Full-time U.S. workers are eligible for advantages together with medical, dental and imaginative and prescient insurance coverage, paid break day, a 401(okay) retirement plan, worker reductions and extra.

Sitel’s hiring announcement comes on the peak of hiring season amid a flurry of recruitment bulletins from main employers. Thus far this season, The Penny Hoarder has tallied more than 550,000 job openings at corporations equivalent to Amazon, Goal, Walmart, UPS, FedEx — and now Sitel.

Adam Hardy is a employees author at The Penny Hoarder. He covers the gig economic system, entrepreneurship and distinctive methods to earn a living. Learn his ​latest articles here, or say hello on Twitter @hardyjournalism.